Customers are encouraged to visit the MacPass website at to sign up for an account and receive stickers in the mail. The Mackinac Bridge Authority (MBA) has been slowly replacing current MacPass cards with the new stickers for the past few months and is now encouraging others to make the switch as well. Suspended accounts will automatically be re-activated once the account shows a minimum $20 credit.The MacPass toll card is being replaced with a windshield-mounted sticker for customer convenience, and for a limited time they are available for free. #Macpass commercial update#One-time payments will update your account balance immediately. #Macpass commercial manual#Manual replenishment payments with a credit card can be posted on the MACPASS website, choose “payment information” from the menu, and you have the option to pay with the credit card on file, or enter a different credit card number to pay. A minimum $20 payment is required on any account. If you do not know your 7 digit account number please call Customer Service at 90. Please allow 2-3 business days for the funds to be posted to your MACPASS account. To make a minimum $20 cash payment, you must visit the MACPASS Customer Service Centre located at 471 Princess Margaret Blvd, Dartmouth between 8:30 and 5:30 Monday through Friday.įor this option, addHalifax Dartmouth Bridge Commission as a Payee along with your 7-digit MACPASS account number. Manual replenishment at Customer Service Centre Please note: If the account balance on the payment date is above your monthly payment amount, no debit payment will be processed for that month. Please contact customer service at (902) 463-3100 to confirm the day of the month and adjust the payment amount if needed. Debit replenishment occurs monthly on the PAD charge date that you selected. To make payments using pre-authorized debit you must provide your banking information, as well as the preferred date during the month you would like your account debited for MACPASS usage. When your account reaches 1/3 of your average monthly amount (low balance threshold) your credit card will be charged that amount. The usage is based on a three-month average. For automatic replenishment the amount we request varies depending on how much you use the MACPASS. When you use a valid VISA, MasterCard or American Express card, your MACPASS account will be replenished automatically. The convenient credit-card replenishment option is the easiest way to make MACPASS payments. You can choose from the following payment options: Report and return your defective transponder in person or by mail at PO Box 39, 471 Princess Margaret Blvd, Dartmouth, NS, B2Y 3Y2. To get a new transponder just log onto your account at or visit the MACPASS customer service centre between 8:30am – 5:30pm, Monday to Friday. All vehicles should be prepared to stop at any time while going through the tolls.ĭefective transponder: Unfortunately, it is possible that your transponder may be defective. All other vehicles must reduce speed to 25 km/h to ensure that the MACPASS transponder will work correctly. #Macpass commercial drivers#Speeding through the tolls: Motorcycle, moped and scooter drivers are encouraged to come to a complete stop and swipe their MACPASS in front of the MACPASS reader located above the coin basket in all cash lanes. Other reasons why the toll gate may not lift are: Please note: As your account balance nears zero, a low balance message will appear under the “GO” sign as you travel through the toll lane. If this happens you will need to make arrangements to make a payment or your account may be suspended and a $10.00 reactivation fee will be applied. If you allow your account balance to reach zero, you will get a stop signal in the lane when you attempt to use your MACPASS. Users do not use the transponder correctly.Users let their account balance reach zero. Most commonly, the toll gate does not lift when:
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